Standard Terms and Conditions and General Information
These Terms and Conditions apply to all orders and supersede all others. Receipt of acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you.Where it mentioned in below terms "WE or www.creativeprinter.co.uk or Us" will mean seller and where it mentioned in below terms "you or buyer or clients or customer or reseller" will mean buyer.
Tracking orders and packages
We send all our goods with neutral package via many couriers namely DHL, City Link, Parcel Force, DPD, Ketra Logistics, UK Mail. When we ship parcel, we notify you with courier name followed by tracking number, which helps you to track your own. Please make sure you receive your package in good conditions only.
Changing order data
New or corrected data can only be transmitted by Upload when the order status is "Job Initiation Pending" or sent to info@creativeprinter.co.uk with the order number as the reference. Data amendments after one hour from placing the order can no longer be guaranteed in the case of any other order messages. Should a change not be possible, we will confirm this in a separate message.
Order Status
Time to time at www.creativeprinter.co.uk, we change order status based on our production where it is stands at that time. Which helps clients to understand the current status of their jobs.
Job initiation pending - Our data centre has received your confirm order.
Printing queued - Our data centre has allocated your order to print queue.
Printing queued (ERROR) - Our data centre has allocated your order to ERROR queue. Please contact our office urgently.
CTP in Progress - All repro work has began.
Printing in Progress - We have made CTP and printing process started.
Print & Cut in Progress - Your job has been printed and waiting for finishing.
Packaging Done - Your job has been packaged and waiting for courier to pick up.
Ready to Delivery - Your job has been dispatched via courier.
Packaged, delivered - Our courier either has delivered to you or in a process of delivering to you.
Delivery address (different / change)
An address different to the delivery address can be entered by yourself while status of the job up to Printing queued. But also need to inform us via email to info@creativeprinter.co.uk within one hour from placing the order. Change of address afterwards not possible at all. We do not ship to any PO box addresses!
Delivery time
We cannot give delivery time guarantee or assure that the delivery will be made on as per our indicated time, as we have to rely on Third party delivery company / courier. There is over 95% probability that the delivery times calculated live in the online shop are maintained if data is received by 8:00 am. Because of over-capacity, the different drying phases of the products and different delivery procedures in the package services, the delivery times stated are subject to certain tolerances in exceptional cases. We always aim to dispatch goods (Order) within the time frame stated on the online shop. Delivery to other than mainland UK and other country will be additional day based on courier's time.
Way of delivery
Standard: In the case of orders and data received on weekdays by 10 a.m., delivery will be within 5-7 working days, depending on the product.(1) Please also read our Delivery time.
Express: In the case of orders and data received on weekdays by 10 a.m., delivery will be within 4-5 working days, depending on the product.(1) Please also read our Delivery time.
Same Day: In the case of orders and data received on weekdays by 8 a.m., dispatch from our factory will be within 2-3 working days.(1) Please also read our Delivery time.
Super Same Day: In the case of orders and data received on weekdays by 5 p.m., dispatch within 8 working hours (from 5 p.m. cut off time) turnaround from our factory. Usually ships in working days. Client may expect by 11am after 8 working hours of order. (1) e.g. Order placed on Monday before 5 pm, client should expect delivery on Wednesday by 11 am. Please also read our Delivery time.
Please be aware: In the case of products with a print run of over 15,000 - items, partial deliveries may have to be made for production reasons.
(1) Does not apply to special products such as presentation folders, Any item with Heavy Ink Coverage, UV, Spot UV, Lamination, Foil, Embossing etc. It may take 2-3 extra working days. Delivery to other than mainland UK and other country will be additional day based on courier's time.
(1) Please do not use heavy ink coverage on light paper or on urgent order such as sameday or super sameday. It is also recommended that for urgent order such as sameday or super sameday, do not use heavy pigment based ink like four colour black, blue, purple and red. As these colours don't get dry for a long time.
Delivery
Deliveries are only made within mainland, United Kingdom. For outside mainlands, UK (e.g. Northern Ireland, island), will be charged at 15% extra. These are the following postcode: Northern Ireland BT; Isle of Man IM; Scotland-Highland AB, BT1 to BT94, FK18, FK19, HS1 to HS9, IM1 to IM99, IOM, IV1 to IV63, KA28, KA29, KW1 to KW19, PA20 to PA88, PH17 to PH50, PO30 to PO41, TR21 to TR25, HF; Isles of Scilly TI ; Island KY, VG, VGB. Please make sure you are paying 15% extra before ordering. Any other countries also need to confirm via Email before placing order.
Delivery Issue
We are not responsible for any product damage between the transits from our factory to clients address. We always deliver goods with high quality packaging and hand over to courier with good condition. Once we hand over the goods to courier, any damage occur afterwards, we are not responsible for that. However as a responsible company we may able to help to sort out the issue between you and courier. We strongly recommend client should not to receive goods with damaged condition. If they receive, we will not be able to sort out that issue. If you have to receive goods with damage condition (in case of your goods need desperately), please sign goods as DAMAGE. In this way, we may sort out with courier.
We also do not accept any complaint for delivery issue cause by courier companies' delays in deliver or not following the instructions for delivery time. In addition, as long as we manage to send goods via courier within stated period at our online shop, this should not accept as a complaint. Delivery to other than mainland UK and other country will be additional day based on courier's time.
Bank Holidays / Weekends
Please allow us following working days to cover Bank Holidays / Weekends. This means any order is due in between will follow next working day.
Several or multiple orders at the same time
Please place one order for each product. For each order, you will receive one order number from us. This guarantees optimum dispatch times for each product.
Re-shipments
For re-shipments, the Customer shall charge the following costs for renewed standard shipment: Package fee shipment (per package) £10.00 excl. VAT (= £12 incl. VAT)
Product Quality (Printing Colour, Lamination, Die Cut, Embossed, Spot UV, Foil Blocking, Embossing, Print Finishing)
We use high quality 4 Six colour B1 SM Heidelberg and 3 Six colour B2 SM Heidelberg presses the quality is superb even when production reaches 65,000 impressions per hour. The latest CTP technology with SIP3 link gives flawless first generation reproduction, in-house state of the art finishing machinery, completes your job with the same care we started it with. Whatever your print requirement, Creative Printer will strive to deliver. Our aim is to provide a one stop affordable print service. Also some variation of colour is inherent in the printing process and it is understood and accepted as reasonable that minor variations are immaterial and that the Creative printer shall have no liability in respect of such variations.
Please do not use heavy ink coverage on light paper and as well as on urgent order such as sameday or super sameday. It is also recommended that for urgent order such as sameday or super sameday, do not use heavy pigment based ink like four colour black, blue, purple and red. As these colours don't get dry for a long time.
Although we use world best machinery for our production, still there may be some sort of tolerance for cutting, guillotining, folding etc.; which should be acceptable by customer. Minimum 2 mm of cutting, folding tolerance should be acceptable.
Product Quantity
10% short or over product quantity must be accepted by client. Although we produce at least 10% more than product quantity ordered, but due to cutting, folding, lamination, UV or various reason shorts of product quantity may happen. But it is very unlikely to happen.
Complaints
Complaints must be made within 48 hours of receiving your goods. Any complaints made after this time period are void of any right to refund or reprint or consider to handle as complaint.
We cannot accept complaints due to data that has been supplied incorrectly. Please be aware of the information on print data. You can however make complaint via email with subject Complaint followed by your order no. Should something be delivered that is not to your satisfaction, you can submit a complaint and send it to us at info@creativeprinter.co.uk . Please understand that carriage costs and copies of receipts cannot be reimbursed or sent back if your complaint accepted. We cannot accept unpaid packages. To qualify your complaint, we may ask you to send us 50 copies ( Some cases 100% product ) of damaged product. Please also note that because we cannot give guarantee of productions colour, product / colour which do not dries on time, lamination, die cut, embossed, spot uv, print finish or cutting, therefore we will not accept any complaint on this ground.
Although we use world best machinery for our production, still there may be some sort of tolerance for cutting, guillotining, folding, spot UV, foil blocking, embossing etc; even paper dust or hickey which commonly get on any kind of press; this should be acceptable by customer. Minimum 2 mm of cutting, folding, spot UV,foil blocking, embossing tolerance should be also acceptable. We cannot give guarantee that we can meet always your expectation hence we request customer to confirm what they are buying or product quality.
In spite of the most modern printing machines, there may be slight colour deviations. The print result is dependent on vary many factors, including the character of the paper of individual manufacturers, e.g. the degree of whiteness, the grain direction and/or whether it is gloss or matt; climatic conditions at the printing site, such as temperature and air humidity. Should colour deviations within the tolerance range arise for reasons of this sort, then due to the way our system works the fullest use to capacity of our forms and machines this will not constitute a reason for complaint. Also some variation of colour is inherent in the print process and it is understood and accepted as reasonable that minor variations are immaterial and that the Creative printer shall have no liability in respect of such variations.
We also would not accept any complaint if our courier delays in deliver or not following the instructions for delivery time. Also as long as we manage to send goods via courier within stated time frame at our online shop, we would not take this as a complaint.
We have right to resolve any complaint within our own discretion and we will not be liable for any loss of income, loss of profits, loss of markets, loss of reputation, loss of customers, loss of use, loss of an opportunity even if we had knowledge that such damages or loss might arise or for any indirect, incidental, special or consequential damages or loss howsoever arising including without limitation breach of contract, negligence, wilful act or default.
If you have any other complain, should also be notified within 48 hours of delivery the jobs. Any complaints made after this time period are void of any right to refund or reprint or consider to handle as complaint.
www.creativeprinter.co.uk keep the rights to resolve any complaints under its own policy, rule and terms, which doesn't affect statutory rights.
Cancellation
If you would like to cancel your order, please send us an email giving your order number to info@creativeprinter.co.uk within half an hour of your order (Except Super Sameday, which cannot be cancelled). We will immediately check to see if cancellation is possible and will inform you by email. If we can manage to cancel, still there will be an administration fee of £10 will charge immediately. Client will be refunded from net amount after deduct other cost such as print file verification, bank charge etc, if any. (e.g. A5 flyers on 130 gsm is £67 net price, client will be refunded £57, no other cost will be refunded). Orders that are already in processing including on hold, error (i.e. any kind of error flaged up), production or dispatch can no longer be cancelled or refunded.
Upgrade
We reserve the right to upgrade any jobs to its priority production and its paper gsm. This is simply for production purpose only. Please note that we are upgrading not downgrading, this means better value for you.
On Hold
We reserve the right to throw away your printed job or pending order or printing queued in error which notified to customer via any means after 14 days of ordering unless notified via in writing from customer. Please note you will still be liable to pay the full charge and cost of the total value unless the job or pending order or printing queued in error is cancelled within the 14 days to which the cancellation charges will apply.
Force Majeure
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
Delivery charges
The delivery charges at www.creativeprinter.co.uk are included, except Food Menu.
Creased Product:
Any product ordered to be Creased, will be sent unfolded for shipping purposes.
Payment options
We offer the following payment options:
Paypal: The simple way to shop online; easy and safe thanks to SSL encoding. Our partner for credit card payments is Paypal,. More information on paypal can also be found at www.paypal.com
Sagepay: We accept the following credit cards: Visa, Visa Delta, Visa Electron, Visa Purchasing, JCB, Mastercard, Solo (we do not accept AmEx!).
More information on sagepay can also be found at www.sagepay.com
Reseller payment: Only pre-approved user paying in to our bank account can checkout by this option.
More information on reseller can also be found at www.creativeprinter.co.uk
Register at www.creativeprinter.co.uk
New to www.creativeprinter.co.uk? Register if you are not yet one of our customers. You will be directed automatically to the registration form when you place an order. You can also find new registration button on the top right side of websites home page. After you have entered all of the product data, you'll arrive at the button "check out". Then the window will open for entering your personal data. Please complete the fields that follow. Your details will be stored and you will not need to re-enter them. As a registered user, you'll also have access to your order information.
Logging on at Creative Printer.co.uk
This is the user login (Login) if you are already a registered customer.
Products
Foil Blocking - Artwork Specifications:
General
Please ensure artwork for Foil Blocking is supplied in line with these specifications. Artwork received that is not in line with these specifications may be subject to amend charges. www.creativeprinter.co.uk cannot accept responsibility for print errors or late deliveries where artwork has been supplied incorrectly.
Elements which are too close together may fill in.
Artwork origination
We advise that artwork is only generated and amended in the following design programs:
Photoshop, Indesign, Illustrator, Freehand, Quark Xpress, Coral Draw or Acrobat
www.creativeprinter.co.uk cannot accept responsibility for any unwanted results from artwork originally generated in any other package.This is especially true of ‘office’ programs such as Microsoft Word, Powerpoint, etc, regardless of how the files are exported.
Artwork should be saved in the following file formats:
Vector artwork - PDF
Bitmap artwork - TIFF or JPEG
Resolution
All non-vector artwork should be supplied at a minimum of 600 DPI, any artwork supplied lower than 600 DPI may produce a block of lower quality than you require.
Colours
Please set Foil Blocking file to 100% black only and must be placed relative to where it will appear on the focal print file and ensure that you do not include or make a shadow ot line or indication or less opacity print area on print file other than foil blocking file. It is dificult to overprint a foil blocking when same artwork already printed underneath. Please delete all unused colour swatches from the colour palettes.
Please note that it is unlikely that the colours shown by your monitor will be the same as is produced by the blocking,
Type
All fonts used should be embedded (PDF’s) or converted to outlines (Freehand/Illustrator/ Indesign/ Coral Draw / Quark/ EPS).
Minimum size type in positive print is 8 point in block type such as Helvetica and 10 point in serif type such as Times Roman. It is not recommended to use extra bold or light type faces smaller than 10 point.
Minimum size type in reverse print is 9 point in bold block type such as Helvetica Bold and 11 point in a serif type such as Bookman Medium. It is not recommended to use extra bold or light type faces smaller than 11 point.
Minimum size rule lines or strock are 2 point.
Overprint
Please ensure that no elements of the design are set to overprint foil blocking. We cannot always check for this and it is likely to generate unexpected results.
Programme Specific instructions:
Quark files
Please do not use the text display attributes (Bold, Italic, etc) in Quark, instead use font families with suitable choices.
Photoshop files
Please save all Photoshop files as either uncompressed TIFF files or JPEGS. All Photoshop files must be flattened prior to saving, TIFF files saved with layers may not work correctly when the file is ripped and may generate unwanted results. JPEGs should be saved with the quality set to it’s maximum (Photoshop 12)
PLEASE NOTE: Your Foil Blocking product may take additional 2-3 working days to be printed and processed from its original indicated time of delivery when placed.
Spot UV - Artwork Specifications:
We ask that you provide us with additional files of same size business cards for Spot UV. Everything on the spot UV gloss file should be 100% black and must be placed relative to where it will appear on the focal print file. We ask kindly that you do not include additional artwork on the Spot UV file unless you want it as part of the spot. It is to be noted that some fine lines such as rule lines must be at least 1 point or text under 10pt may not be suitable for Spot UV. Please check with our production team if you are unsure.
Elements which are too close together may fill in.
PLEASE NOTE: Your SPOT UV product may take additional 2-3 working days to be printed and processed from its original indicated time of delivery when placed.
Please upload spot UV file just after the artwork side you need the Spot UV on. for instance, if you want spot UV on front side then you will upload UV file straight after front artwork
1.front artwork
2.spot UV file
3.back artwork
and if you want back spot UV then you will upoad spot UV file after the back artwork.
Lamination
We carry out gloss lamination on UV or flim depending on service availability on production and urgency of job. If customers need any particular type of lamination they have to let us know. We will try to keep your request if possible.
Matt lamination is always done on flim.
Durability of stickers
Limited weather resistance means that the stickers can be used outside to a limited degree. The durability of the print and the material depends on the weather, i.e. the print and the material are durable depending on the substrate and the weather.
Bindings
In the case of magazines, we use saddle stitching (as you know it from common magazines).
Bundling (magazines/flyers)
You can additionally select leaflets and Magazines of 130gsm and 170gsm in bundles of 50 or 100 items.
Print colours / special colours
Special colour such as pantone, metallic colour ( 5th Colour) will be charged 25% extra ( Minimum order amount £250). You need to inform us for 5th colour. Printing using HKS special colours is possible on our note paper.
Paper Grams (GSM)
We can not give 100% guarantee of the paper grams (GSM) as we buy from paper merchant with certificate of paper grams. ( + / - ) 10% variation of paper grams (GSM) can happen due to large volume of paper purchase from different merchant. Above tolerance label also acceptable by European Paper Mill Association.
Paper Quality
We can not give guarantee of the paper quality of what was printed in the past or a sample was sent to you as we buy from different source of paper mills and merchants and stock a large number of paper palates. Supplier to supplier's paper may vary from paper's smooth, rough, colour, grain, thickness etc. All our printed product (both ink and paper) are sealed to protect print quality regardless of paper stock.
Colour deviations
In spite of the most modern printing machines, there may be slight colour deviations. The print result is dependent on many factors, including the character of the paper of individual manufacturers, e.g. the degree of whiteness, the grain direction and/or whether it is gloss or matt; climatic conditions at the printing site, such as temperature and air humidity. Should colour deviations within the tolerance range arise for reasons of this sort, then due to the way our system works the fullest use to capacity of our forms and machines this will not constitute a reason for complaint. Colour deviations also may happen for product using i.e. UV, Spot UV, any kind of lamination, sealer or media. The CMYK colour model, referred to as process colour or four colour, is a subtractive colour model, used in colour printing, also used to describe the printing process itself. CMYK refers to the four inks used in most colour printing: cyan, magenta, yellow, and key black. Though it varies by print house, press operator, press manufacturer and press run, ink is typically applied in the order of the abbreviation. We can not give guarantee of colour matching to your product (include re-print) at all. There will be £10 charge for colour match service. Should you require colour matching, please send us a hard copy, let's see if we can match colour.
Coloured match
We do colour match service depending on sample printed on litho press and using our recomended profile. Product turnaround time will be counted from the day we have received the colour sample. There will be £10 charge for colour match service.
Coloured paper (printing)
We do not provide printing on coloured paper. However, should you want a coloured background; it is possible to create this as a colour in the file.
Indoor paper
This is poster paper which is printed using an oil-based ink. The print has a limited resistance to UV light and limited weather resistance.
The grain of the paper
For technical production reasons, we unfortunately cannot take into consideration the grain of the paper when placing your order. We therefore cannot always rule out the possibility, under certain circumstances, of slight opening when sheets are folded. Opening can be prevented by scoring papers weighing on or over 170gsm.
Scoring and grooving
This is the impression of a linear indentation in paper, cardboard or board using scoring lines or scoring rollers. The material is just displaced and compressed. Scoring prevents the material splitting or breaking when doubled or folded. Please be aware: the grain of the paper cannot be taken into consideration when producing folded goods and also cannot hold responsibility for crack after scored product.
Maximum paper formats
We offer posters at A0 at paper weights of 100 gsm, 130 gsm (gloss) and 115 gsm on Poster paper and plots on A0 at paper weights of 115 gsm (Poster paper) and 170 gsm (Outdoor).
Plot
These are recommended for small numbers of items up to approx. 25 pieces. We offer Plots on Poster and Indoor paper.
Maximum number of pages (magazines)
Magazines with saddle stitching are printed with a maximum number of 64 pages (including cover). If you need more than what ever online, please call or email us, we will provide you quotation.
Punching
We print round and oval flyers and stickers. These are punched / die cutted.
UV / Spot UV / Glitter UV / Foil Blocking / Embossing
We offer UV / Spot UV/ Glitter UV laminating / Foil Blocking / Embossing for any your exclusive jobs with extra cost. Please email to info@creativeprinter.co.uk for cost.
Varnish / Spot Varnish
We offer varnish / Spot varnish for any your exclusive jobs with extra cost. Please email to info@creativeprinter.co.uk for cost.
Foil coating
We offer both sided foil lamination on any exclusive job with extra cost. Please email to info@creativeprinter.co.uk for cost.
Templates:
As part of the customer service we have provided both Video and Digital templates for our respected customer(s). We strongly believe that all templates provided by www.creativeprinter.co.uk are correct but there is no such guaranteed of its accuracy. www.creativeprinter shall not take any responsibility if there is any error on templates provided.Templates provided for customer / user are a basic guide and customer should not always rely with this but it is strongly recommended to contact us prior use those templates.
Parallel fold/Special parallel fold
JPEG is a file format for compressed pixel images. The JPG format compresses image files so that they can be used on the Internet or for fast exchange of data. PDF - the Portable-Document-Format is a cross-platform file format for printable documents, which was developed by the company Adobe Systems. TIFF (Tagged-Image-File-Format) is a file format for saving image data. Together with Encapsulated Postscript, it is the most important format for the exchange of data in the pre-press phase. EPS - an Encapsulated-Postscript file, is a graphic file in the PostScript page description language, which meets the particular requirements needed to allow binding of a document.
Data / Artwork transmission
Please select between e-mail and upload.
For e-mail, send your files, stating the order number (you will receive this in your order confirmation by e-mail) to: info@creativeprinter.co.uk . You will be charged £5 for email data transmission. For upload, you can upload your print data directly. It is free.Special parallel fold is when the product is folded once in the middle. It is then processed again in a Special parallel fold. We can provide a z-fold of up to 12 pages; over 12 pages, leaflets are processed using a Special parallel fold.
Please create a 3 mm Bleed (6 mm in the case of posters) on each side in addition to the trimmed size. Important information (such as e-mail addresses, telephone number etc.) should be placed with a spacing of at least 3mm from the edge (5mm in the case of posters and 7mm in the case of magazines). In the case of punched flyers, please allow 3 mm bleed. Create your data format so that it fits our standard data format.
Labelling data
Data
Bleed
For upload, you can upload your print data directly. It is free.Both email or upload, you can upload single PDF file with multiple files or single pdf, jpg or tiff file per side. If you require same artwork to be printed both side, you require to upload twice.
Layers
Before delivering your data please delete all channels apart from CMYK and then reduce all layers to one common layer.
Colour mode
Please always supply your print data in CMYK mode. Colours created in RGB mode are generally never the same as colours created in CMYK mode. Colour saturation should not exceed 240% in total, otherwise this will result in faulty print products. 100% Black (K), 40% Cyan (C) and 40% Magenta (M) is sufficient for a deep black. Colour saturation should be at least 15%.
Do not create any decorative or special colours for any 4-colour products. This will inevitably lead to misinterpretation in the coloration. Please only use process colours in your documents. If special colours are used, we would ask you to always replace these with the appropriate CMYK value.
Please be aware that a colour on your screen or on your printout from an ink-jet printer will look slightly different to the finished print product. A computer screen shows colours using the RGB System; an offset printer uses CMYK. Both colour systems are very sophisticated but not every conceivable colour is shown exactly the same in both systems. This is why your data should be created in CMYK mode in image processing programs in order to be suitable for printing. We can not give guarantee of colour matching to your product (including re-print) at all. There will be £10 charge for colour match service. Should you require colour matching, please send us a hard copy, let's see if we can match colour.
Use of colour
Please do not use heavy ink coverage on light paper or on urgent order such as sameday or super sameday. It is also recommended that for urgent order such as sameday or super sameday, do not use heavy pigment based ink like four colour black, blue, purple and red. As these colours don't get dry for a long time.
Magazine data
Magazine with saddle stitching: e.g. A4 12 pages. We need to receive 12 A4 files, i.e. the data must always be created as single page: this Be spiel shows you the layout of a 12 page Magazine during ordering, trimmed size: 297 mm x 210 mm, data format: 303 mm x 216 mm. Important lettering, graphics and information should be placed at least 7mm inside the trimmed size. You can also upload single pdf file with all the 12 A4 files contains.
Register marks
In multi-coloured products, the register marks guarantee that individual colours are overprinted accurately.
PDF
PDF files (to PDF/X1-a 2001 ):
# A PDF file must be compatible with the ISO PDF/X1-a 2001 standard.
# Always save the PDF as PDF-Version 1.3 and compatible with Acrobat 4.0.
# All fonts, images and colour profiles must be embedded and created out lined.
# Only printable elements are permitted, which means no comments, form fields, buttons or videos.
# PDF files that contain OPI links and password protected cannot be printed.
# Permitted colour spaces are CMYK and grey levels. The ICC-based colour spaces CalRGB, CalGray and Lab may only be used in association with an ICC-Profile.
# Avoid N-Channel (colour separation).
# Transfer functions (gradation curves) are not possible.
# Please do not supply Photoshop-PDFs. Always create a JPG/JPEG or TIF/TIFF file from Photoshop.
# The data in your generated PDF file must be created centrally otherwise there may be a misalignment in the document.
# Do not secure PDF files using passwords.
Read me files
Please do not send "Read-me" files with the print data.
Cut marks
These are fine lines that show the book-binder where the sheets need cutting.
Lettering / Character sets
In the case of vector graphics, all texts must be converted into paths. Please always supply your print data in CMYK mode. Colours created in RGB mode are generally never the same as colours created in CMYK mode. Colour saturation should never exceed 240% in total, otherwise this will result in faulty print products. For a deep black, use only 100% Black (K) is sufficient.
Creating black
The best result is with 100% Black (CMYK 0/0/0/100). For a deep black, 100% Black (K), 40% Cyan (C) and 40% Magenta (M) is sufficient.
Verification of your print data
Select Verification of your print data and creativeprinter.co.uk team will check the data received against the required standards such as trim, format and resolution. Only in this way can creativeprinter.co.uk team assure you of an outstanding print format. We do not make any guarantees regarding spelling mistakes, printer's errors or misplaced graphics.
Key Printing Terms / Technology
Print types
We carry out Offset / litho and digital printing.
CMYK: The four printing colours cyan, magenta, yellow and black. All required secondary colours can be obtained from the first three primary colours. Black enhances contrast and is applied separately.
The CMYK colour model, referred to as process colour or four colour, is a subtractive colour model, used in colour printing, also used to describe the printing process itself. CMYK refers to the four inks used in most colour printing: cyan, magenta, yellow, and key black. Though it varies by print house, press operator, press manufacturer and press run, ink is typically applied in the order of the abbreviation.
Computer to Plate (CtP): Procedure for producing printing plates directly from digital data. This technology is inexpensive, since no lithography stage is required.
Desktop Publishing (DTP): Text and image processing on the computer using a scanner and a laser printer as the output medium. The rapid developments in computer technology mean that DTP is becoming increasingly popular.
Direct Capture Technology (DCT): Scanner technology for recording image information directly without need for deflection using mirrors. This avoids stray light and distortions. It also improves image quality quite significantly.
Digital printing: Unlike conventional printing processes, digital printing does not require extensive preparation time. Digital data can be used to produce direct, high-quality printing. Digital printing is ideal for small runs.
Gravure printing: Unlike letterpress printing, the areas to be printed - known as cells - are recessed in gravure printing technology. These cells are either etched or engraved onto the printing forms. The ink is pressed into the cells by means of a roller. Excess ink is wiped away and the image transferred to the paper by means of back pressure. Gravure printing is used for runs in excess of one million prints.
Job Definition Format (JDF): New data format for exchanging information in the graphic arts industry. It supports complete, manufacturer-independent integration of all job-related and computer-based processes. JDF is Internet-compatible.
Lamination: We carry out gloss lamination on UV or flim depending on service availability on production and urgency of job. If customers need any particular type of lamination they have to let us know. We will try to keep your request if possible.
Matt lamination is always done on flim.
Layout: The position of the texts and images on a page is defined in the layout and so forms the template for the print product.
Letterpress printing: In letterpress printing, all printing areas are elevated over the non-printing areas. The image information is transferred by inking up the areas to be printed.
Linotype: Keyboard-operated metal composing machine which sets type in a metal strip as long as a line, as opposed to single character.
Lithographic printing: See Offset printing.
Offset / lithographic printing: Offset printing is based on the principle that grease and water repel each other. The areas to be printed and those which are not to be printed lie on virtually the same level. The elements to be printed attract the ink and repel water; the situation is reversed for non-printing elements.
Print Production Workflow: Generic term for the workflow for producing print products. This is conventionally broken down into prepress, press and postpress/finishing.
Printing on Demand: Digital printing allows publications to be produced quickly as and when required. There is no need for expensive storage - small runs can be produced inexpensively and publications shipped immediately after the order has been received.
Raster/dpi
Rasters (dots per inch) consist of rows of dots running at right-angles: raster lines. The raster width gives the number of raster lines per cm. A 60 raster, for example, has 60 lines per cm, so there are 3600 raster dots per cm2; see formats.
Finishing
This means work stages after printing, such as collating, folding, grooving or scoring, trimming and saddle stitching (stapling).Also known as postpress. It covers all operations of a printing process required to turn the printed sheets into a finished product. These operations include cutting, folding, stitching, binding and packaging.
Price
Price at www.creativeprinter.co.uk can change any time. We will not hold any responsibility of your quote. In case of any price mistake in our website, creative printer solely keep rights to change or cancel the order without notify. We strongly advice you to monitor our price regularly. An order is only accepted when the goods are dispatched. Any email sent to the customer beforehand is simply an acknowledgement of receipt – as opposed to acceptance – of the order.
Samples
Samples are sent for illustration purpose only. Paper quality may vary depends on paper stock availability in the market.
Quotation
Any quotation valid for only 7 days from the day quotation was given. If customer wish to go ahead with a quotation was given, must be notified and place order within 7 days from the day quotation was given. If quote is expired; customer need to request for a new quote.
Product Advertised
We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement no warranty is given as to accuracy and no responsibility will be accepted for error or mis-scription and any resulting loss.